DORT Support
Questions, bug reports or purchase problems: email support@dortgame.com. We usually answer within a few days, in English or Turkish.
Helpful details to include
- Your DORT username (if you have an account).
- Your phone model and Android version.
- What happened, and what you expected to happen. A screenshot helps.
- For purchases: the Google Play order number (it starts with
GPA.) from your receipt email. Never send card details or passwords.
Common questions
I forgot my password
Email us from your account's email address and we will help you recover access.
A purchase did not arrive
Make sure you are signed in to the account you bought it with and restart the game. If the item is still missing, email us the order number.
Refunds
Purchases are made through Google Play and follow Google Play's refund policy.